All client(s) must review and agree to the terms of this agreement before Ignite Career and Leadership Development, LLC enters into a partnership to provide professional services. The terms of this agreement extend for the duration of the coaching relationship as defined by the length of the coaching package purchased. Hereafter, Ignite Career and Leadership Development, LLC is referred to as the Company.

DESCRIPTION:

Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential.

RESPONSIBILITIES:

1. Coach agrees to maintain the ethics and standards of behavior set by the International Coach Federation (ICF), and the National Career Development Association (NCDA).  

2. Client agrees to communicate honestly, be open to feedback and assistance, and create the time and energy to participate fully in the program.

3. Client accepts and agrees that Client is 100% responsible for their progress and results from the Program. Ignite Career and Leadership Development, LLC makes no representations, warranties or guarantees verbally or in writing. Client understands that because of the nature of the program and extent, the results experienced by each client may significantly vary.

4. Client is responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results. As such, the Client agrees that the Coach is not and will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

5. Client understands that coaching is not to be used as a substitute for professional advice by legal, mental, medical or other qualified professionals and will seek independent professional guidance for such matters. If Client is currently under the care of a mental health professional, Coach will recommend that Client inform the mental health care provider.

6. Client understands that Coach has not, shall not be obligated to and will not procure or attempt to procure employment or business or sales for Client.

CAREER COUNSELING:

Katherine (Katie) Peterssen is a national board certified counselor (NCC) and a licensed clinical mental health counselor - associate in the state of North Carolina (LCMHC-A). At the start of all coaching/counseling relationships with Katie, she will discuss her credentials and approach to career counseling with the Client. In addition, she will provide Clients with information regarding the specific professional guidelines which she abides by as a licensed clinical mental health counselor. 

Katie’s Professional Disclosure Statement

SERVICE LIMITS:

The parties agree to engage in coaching sessions through video or in-person meetings. Coach responses to client inquiries will meet a 48-hour standard for an acknowledgement and reply to the original message for the duration of the coaching agreement. The coach agrees to provide the products and services and outlined in the specific package purchased.

SCHEDULE & FEES:

The full fee for the coaching program can be paid at the start of the coaching program, or payment can be divided into equal installments based on the number of agreed upon coaching sessions. If payment is made in equal installments, payment is due prior to each coaching session. Once a payment is made, it is 100% fully non-refundable. The start date for coaching begins upon receipt of first payment for coaching services. The client has the obligation to ensure that all sessions are scheduled within the time constraints of their coaching package that begins on the start date of this agreement. 

PAYMENT METHODS:

Payments can be made by credit, debit, automatic bank transfer, or check. Checks should be mailed to:

Ignite Career and Leadership Development, LLC

6613 Electra Drive
Raleigh, NC 27607

LATE PAYMENTS:

Late payments may delay scheduling for coaching sessions, suspend services from Ignite Career and Leadership, LLC or serve as grounds for termination of this agreement.

SESSION GUIDELINES:

The calls/meetings shall be 60 minutes unless otherwise agreed upon in advance by the coach and the client. Debrief and other sessions may run longer than the time of 60 minutes at the discretion of the coach providing the service. All sessions begin at the scheduled time of the call, and coaching sessions will not extend beyond 60 minutes for any late starts due to client delay.

CONFIDENTIALITY:

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound to confidentiality by the ICF Code of Ethics, the NCDA Code of Ethics, and/or regulations pertaining to the North Carolina Licensed Clinical Mental Health Counselors. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent outside of Ignite Career and Leadership Development, LLC. The Coach may consult with other professionals for the purposes of supervision, training, or consultation while protecting Client confidentiality and all personally identifying information. Confidential information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) that the Coach is required by law to disclose.

NO TRANSFER OF INTELLECTUAL PROPERTY:

Program content and original materials that have been provided to Client are for Client’s individual use only and a single-user license. Client is not authorized to use any of Company’s intellectual property for Client’s business purposes. All intellectual property, including Company’s copyrighted program and/or course materials, shall remain the sole property of the Company. No license to sell or distribute Company’s materials is granted or implied. By purchasing this product, Client agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any Confidential Information shared by the Company is confidential and proprietary, and belongs solely and exclusively to the Company, (3) Client agrees not to disclose such information to any other person or use it in any manner other than in discussion with the Company. Further, by purchasing this product, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, the Company will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.

EARNINGS DISCLAIMER:

Every effort has been made to accurately represent this service and its potential. We make no assurance, representation or promise regarding future earnings or income, or that you will make any specific amount of money, or any money at all, or that you will not lose money. We cannot guarantee your success, nor are we responsible for any of your actions.

MODIFICATION:

Company may modify terms of this agreement at any time. All modifications shall be posted on the Company’s website and purchasers shall be notified.

CANCELLATION AND TERMINATION:

1. Cancellation Policy: Client agrees that it is the Client's responsibility to notify the Coach 24 hours in advance of the scheduled calls/meetings for any cancellation. Coach reserves the right to bill Client for a missed meeting or failure to provide at least 24 hours notice. Coach will attempt in good faith to reschedule the missed meeting within 10 working days.

2. Termination: Either the Client or the Coach may terminate this agreement at any time with 2 weeks written notice.

LIMITED LIABILITY:

Except as expressly provided in this agreement, the Coach makes no guarantees or warranties, express or implied. In no event will the Coach be liable to the Client for consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this agreement, and the Client’s exclusive remedy, will be limited to the amount paid by the Client to the Coach under this agreement for all services rendered up until the termination date.

DISPUTE RESOLUTION:

If a dispute arises out of this agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

ENTIRE AGREEMENT:

This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

For any questions or concerns, please contact Ignite Career and Leadership directly at coach@ignitingcareers.com